User Experience Masterclass for AV Professionals

Transform meeting spaces with intuitive, frustration-free designs that users love

£1,250 per attendee (ex. VAT)

Your Instructors

Learn from industry leaders with decades of combined experience in AV and user experience design

Adam Banks

Adam Banks

UX Specialist for AV Systems

With over 15 years in the AV industry, Adam specializes in bridging the gap between complex AV technology and end-user needs. His UX-focused approach has transformed meeting spaces for Fortune 500 companies and universities worldwide.

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Greg Jeffreys

Greg Jeffreys

AV Design Strategist

A pioneer in AV system design, Greg brings 25+ years of experience creating user-centered technology solutions. His work has set industry standards for intuitive control systems in corporate and education environments.

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Why UX Matters in AV Design

In today's workplace, meeting rooms should "just work" — but users often struggle with confusing controls and unreliable technology. This intensive 1-day masterclass equips AV professionals with practical UX skills to create spaces that delight users.

Reduce Support Calls

Design systems that users can operate without IT assistance, dramatically reducing support requests and downtime.

Boost Adoption Rates

When technology is intuitive, employees actually use the advanced features you've invested in.

Enhance User Satisfaction

Create positive experiences that reflect well on your team and increase workplace productivity.

"After implementing UX principles from this course, we reduced meeting room setup time by 75% and saw a 60% drop in support tickets. Our clients now specifically request our 'intuitive' room designs."

— Mark T., Senior AV Engineer

Course Outline

Practical, actionable content designed specifically for AV professionals

1

UX Fundamentals for AV

Core principles, user psychology, and how they apply to meeting room technology. Case studies of successful and problematic implementations.

2

Understanding Your Users

Techniques to identify pain points through observation, interviews, and journey mapping. Creating user personas for AV environments.

3

Designing Intuitive Controls

Best practices for touch panels, physical interfaces, and voice control. Principles of consistency, feedback, and error prevention.

4

Practical Testing Methods

Hands-on exercises in usability testing. How to conduct quick, effective tests during installation and commissioning.

5

Implementing UX in Projects

Documenting requirements, collaborating with stakeholders, and measuring success. Creating a UX checklist for your installations.

Join the Next Session

Ready to Transform Your AV Designs?

Book your spot now through our secure booking system:

For group bookings or questions, email training@uxforav.com